Roadchef Annandale Mcdonalds

Cannot accept take away cups for eat in at dirty tables. Spilt coffee all down the edge of our table. Not acceptable to serve takeaway for eat in though products satisfactory. Can’t the dishwasher be trusted to clean the crockery etc? Just leads to unnecessary recycling, use of plastics though cutlery and serviettes were not offered. No evidence of table cleaning while we were there and group of 8 served. Track and trace was working.

Best service station ever. Very clean, lovely friendly staff. Gorgeous lakeside setting. Excellent customer service.

Waited ages for a single coffee unfortunately didn’t try it until back on the road to find a lukewarm black coffee instead of a latte. Avoid!

Called here with my husband for coffee and tea cakes on a weekend away. We received the best service I have ever received on a costa from a lady who I think was called victoria. She was professional, polite and efficient and is an example to all costa staff. Very nice costa also with view of lake if you sit at the rear.

Nice services but the manager/site director needs to get some people skills. Arrogant towards staff. Would not return