Five Guys - Downingtown

I regularly visit the 5 Guys location in Newark, DE and consistently receive exceptional food and service, both deserving of 5 stars. However, I highly advise against ordering delivery from this establishment. Unfortunately, I recently attempted to order online while working from home and encountered numerous issues. The 5 Guys website was unable to process my order in time, forcing me to use a third-party service. This resulted in a $32 order costing me nearly $70 due to the inefficient management of online ordering. To make matters worse, the third-party service did not deliver my food or provide any communication. I am now facing the possibility of losing almost $70 due to the unreliable nature of the delivery service chosen by 5 Guys.

The restaurant was okay, but the driver did not follow the directions.

I once had a coworker who referred to these burgers as "grease pucks," and I have to agree. This burger was the greasiest I've ever had, resembling a sloppy joe without the flavor. The patty fell apart as I tried to eat it, and the fries were mediocre at best. You can find a tastier and cheaper burger at Wawa, but I would suggest exploring local eateries for much better food worth enjoying.

Always a great meal and a fun time. Never disappoints.

Incredibly disappointing!For the price I paid for the burger and fries I was expecting good quality but was I wrong. I'd rather have McDonald's.The burger is bland and on the smaller side. The fries have a slightly burnt taste and were soft even though we ate there. I can't even give the excuse that they could have gotten soggy because of the drive home or anything because we ate them fresh.We also had to eat with a screaming kid behind us the entire time which I know isn't their fault but still ruined the time there.Freddy's is a million times better and cheaper. Just go to Freddy's!