The Melting Pot - Derwood

Great selection for gluten free with a very clear menu. I had the pleasure of having Kimberly as my waitress, and she was amazing. She went through the menu and the process with us from start to finish.

The food was alright, but not like it used to be. Whoever is cleaning the dishes probably needs some new training as every dish we got came out dirty. We didn’t say anything but it’s just unfortunate to see.

We unfortunately had yet again another terrible experience here. We went a few months ago and thought maybe it was a fluke and the manager assured us that we would be well taken care of at our next visit but it was very much the opposite. My family and I have always enjoyed dinning here several times a year so this is very disappointing. Customer service all around was horrible.

The server was great. The hostess at the reception area was horrible. Never greatest is, never made eye contact, and we had to wait while she talked on the phone for about 5 minutes. I expected her to acknowledge me and say I'll be with you in a moment or even tell the person the phone she would be right back. I am there and I do have a reservation...I should not come after 2 or 3 phone calls. Other than that everything was great.

Indulgence elevated to an art form! Melting Pot is an absolute gem for those seeking a dining experience that's not just a meal, but a journey through flavors. From the moment you step in, the ambiance sets the tone for an unforgettable evening. The cozy yet elegant décor creates an intimate atmosphere perfect for a romantic date night or a special celebration with friends and family. The star of the show, of course is the fondue. The variety of cheeses, broths, and chocolates offer something for every palate, and the interactive nature of fondue dining makes every bite a delight. Whether you're dipping succulent meats into bubbling broths or savoring the rich sweetness of chocolate-dipped fruits and treats, each course is a culinary adventure. But it's not just about the food; the service at Melting Pot is truly exceptional. Attentive without being intrusive, the staff ensures that every need is met with a smile. They're knowledgeable about the menu and happy to offer recommendations or accommodate dietary restrictions, making the dining experience seamless and enjoyable from start to finish. Overall, Melting Pot is a must-visit for anyone who appreciates good food, great service, and a dining experience that's as memorable as it is delicious. Prepare to be transported to a world of flavor and fun! My waitress: Maymana is the epitome of exceptional service! From the moment she greeted us with her warm smile to the final farewell, she went above and beyond to ensure our dining experience at Melting Pot was nothing short of perfection. Her attention to detail was impeccable; she anticipated our needs before we even had to ask, ensuring that our glasses were always full and our fondue pots never ran dry. Her knowledge of the menu was impressive, and she guided us through the options with expertise, helping us choose the perfect combination of cheeses, broths, and chocolates to suit our tastes. What truly sets Maymana apart, however, is her genuine warmth and hospitality. She made us feel like honored guests, taking the time to engage in friendly conversation and ensuring that we felt valued and appreciated throughout our meal. Her passion for her work shone through in every interaction, making our dining experience not just enjoyable but truly memorable. Maymana is a shining example of what exceptional service should be, and she is undoubtedly a valuable asset to the Melting Pot team. I can't recommend her highly enough; if you have the pleasure of dining at Melting Pot, be sure to request Maymana as your waitress for a dining experience you won't soon forget!