The Lion - Dartford

Have been a few times over the years and wanted to review our Saturday night as soon as we walked in we could tell it was very busy and they were very short staffed. Usually a recipe for disaster however the staff were all incredibly polite (whilst literally running around to serve everyone) and explained that they were short staffed and apologised in advance. Couldn’t fault any one at all, yes service was a little slower than usual but we were in no rush at all, and having been forewarned we weren’t too bothered anyway. Huge shout out to Claire who was our server for being so friendly and even going back to the kitchen to check if they had enough calamari for us both to have it I know if I’d have been that busy I wouldn’t have gone off to check. Thanks guys, fab food as always! Can’t wait to come back

The waitress was a bit abrupt. The food mediocre . We didn’t get that feeling of warm welcome

My friends and I arrived 5 minutes before our booking very standard and we 're told we were 'too early ' (rude and to go and sit at the bar and wait as our table was still full and to set up a tab then to not set up a tab then to set up a tab (rude . No one was at the bar to serve us (rude . Half an hour later, no one had come over to seat us, so my friend went up and only then did the door host then seat us (rude . Having been sat down 15 minutes (rude and I asked for a drink twice (rude we are now 45 minutes into our booking when someone did come over this was to tell us to move as it was the only disability accessible table (which we would be more than happy to move for but there was no please, no sorry no anything she just said 'we 're going to have to move you ' (rude . I was absolutely horrified at this rudeness. We then moved and I asked for my drink a third time (rude and honestly, by the time our order was taken we had been there a full hour (rude . This was a Sunday evening so I didn 't want to be there as late as we ended up being (hence why I made a booking! and also the majority of the restaurant was empty so why on earth they couldn 't just sit us at another table is beyond me. I have worked in restaurants myself for years and I am generally very understanding of waiters and restaurants but none of this behaviour is acceptable or explainable. In summary, we booked it meant nothing, we waited an hour to even order, staff were beyond rude at multiple points and extremely unaccommodating and we were generally treated like we were almost a burden to be there? I genuinely was horrified at the service I received I have never experienced anything like it. I cannot condemn this place enough it was absolutely appalling.

Great meal and service as always, the lovely ladies were very helpful when Opentable booked a table that wasn’t available!!

Excellent service food was very good would certainly recommend