Zarezerwuj teraz
Sprzężenie zwrotne
Przekaż informację zwrotnąToo crowded. Spent an hour in line. Service: 2 Atmosphere: 2
Long lines Service: Take out Meal type: Other Price per person: $1–10 Food: 3 Service: 3 Atmosphere: 3
On Tuesday August 15, 2023 at approximately 0937 hours, at the Peets in Curry Village, Yosemite, California I ordered 2 Large hot coffees with milk, 1 Croissant and 1 large hot Cocoa with milk. I was served the hot coffee and Croissant almost immediately. However, I had to wait almost 30 minutes to receive my hot Cocoa (which was for my daughter). Meanwhile, my coffee which was meant to be drunk together with my breakfast and family, became cold. I told the person making the drinks that I almost waited 30 minutes, and he stated that I need to be more patient. I also watched as another customer who was standing at the counter and watching him make the drinks was indirectly told, (the same batista told an employee that just got back from break), don't they know it's rude to stare doesn't matter where you are from I read that. At approximately 1005 hours I received my hot Cocoa. I am stunned by the slow unprofessional and hosttile towards foreigners behavior displayed by the company. At this point I am dissatisfied with my purchase and experience, and my coffee that had become cold.
Waited nearly 30 minutes for two simple drinks. Absolutely horrible ordering system, where the cashier writes your name/drink, with a black marker, on a dark brown cup. And nobody (not even the baristas) can read what was writtensimply genius! No labels or electronic system whatsoever to ensure drinks are made in the proper order either. Instead, the cashier just puts the cups in a haphazard “line” on the counter and the baristas just grab whatever cup/drink they feel like making. To make matters worse, the cashier kept putting her friend’s/coworkers drink orders in front of everybody else’s orders. Cashier also doesn’t listen, so she often wrote people’s names and drinks order incorrectly in the cups. It might be because the music was so loud in there. This all culminates in utter chaos as people try to find their drink and try to read what is written on the cups (again with black marker on a dark brown cup). This experience really started our day off on the wrong foot. NEVER again!
Employee attitude was horrific. Would be fired on the spot at most places. Service: 1