Caffè Paradiso - Crossing

As many have said, the owner/manager is rude. We ordered a drink and a water. Unfortunately, due to the hot weather there was condensation on the glass bottle of water and it dropped on the floor. The wait staff was nice and cleaned it up no problem. The owner/manager however, acted like it was the most despicable thing she's ever seen. We paid for the water. We were never asked if we wanted another or anything else for that matter. Not a way to keep or retain customers. Pass by. There are much nicer places to spend your money.

The staff was very friendly, the Gelato and chocolate martini were delicious, and we highly recommend this stop on your next trip to Boston.

Really disappointed with this place. Came in and love the European vibes. Sat down and right after I ordered my drinks the waitress brought me my check. I had just sat down. I was going to order food but less business for them I guess. The old lady Italian owner was in there yelling at all of her staff. One poor young waitress looked like she hated her life. Would not come here. If nothing else, the owner’s attitude and how she treated staff turned me off from coming back. For reference I was there at 2:45 so it wasn’t a “peak busy time” either.

Absolute worst service ever. Got scolded like a child for taking a bite of a pastry that I had from another cafe even though I still spent $60 on coffee and gelatos at their cafe. Terribly rude. They should worry more about their terrible tasting gelato and pastries. The manager couldn’t even come over and say something herself, but instead had an employee come over and say something. Save your money and go to the other cafes in the north end that don’t treat you terribly.

Staff are lovely and happy to answer all questions. Pictures are Italian coffee and pistachio martini. Also on another day I had sangria iced espresso and Amalfi spritz. All were lovely. A great spot to take the weight off and watch the world go by.