Marks And Spencer's Cafe Coventry City Centre

A good selection. We had toasted sandwiches which were all lovely. We also had a kids meal deal (plus a free piece of fruit) which was good too. Staff very friendly. Only let down were the very clean but tired toilets. Only two for ladies, poor layout and tired looking.

Lovely coffee and bacon roll. Roomy seating and very pleasant staff. We visited on the day their dishwasher was broken so had paper plates, cups etc. but did not impact our visit.

Having visited both Coventry cathedrals in the morning, we decided on an early lunch and decided to go into Marks and Spencer 's. At 11-50a.m. we tried to order the sausage ciabatta All day Brunch , only to be told there wasn 't any sausages! So we tried to order two Bacon ciabatta 's only to be informed there was only one left!!! How can a store/cafe as big as Marks in a main city run out of supposedly All Day Brunch food at 11-50 in the morning. I have written to both the manager here and head office but not had the courtesy of a reply which only goes to show the contempt in which they hold their customers. Ironically we have recently returned from a city trip to Hamburg. In the 5 days we used the cafe 's etc, not once had any of them run out any items on the menu!

I visited the M S Cafe at West Orchard today. The whole of the time we were there not one member of staff cleared or wiped down the tables. The majority of people who visited were over 65yrs old had to clear a table to make it free to sit at themselves, not to mention none of them were wiped down in between. 5 members of staff behind the counter not one came out to help

Disappointing that staff didn’t adhere to distance regs. One man wandered about cleaning tables but didn’t wear a mask and didn’t respect 1 m rule never mind 2 m one! Only small screen at till but no screen where have to order food etc and no staff wore masks. Didn’t feel safe.