At Beechwood Inn - Coventry

Absolutely loved our afternoon tea today as soon as we enteredlady told us social distancing rules and to hand sanitize our hands ,we wer offered drinks straight away and told if we wanted another pot to just ask,when our afternoon tea came it was wow couldnt believe how good it looked,sandwiches were all fresh and a homemade sausage roll which was warm and very tasty.homemade scones were so tasty and fresh,i have had alot of afternoon teas but can honestly say this was 1 of the best.def will be returning after lockdown

Had a table booked for 6 pm, no track and trace on arrival, shown straight to table which was dirty and sticky, No attempt was made to clean it. Drinks order was taken and 10 minutes later we were still waiting on menus, A couple at another table requested menus and the waitress then came to our table and told us that they were printing them at the moment. Menus finally arrived and how disappointing we had a choice of burger and chips, fish and chips or gammon and chips? As we were all hungry we placed our order. Food arrived and we had to ask for cutlery and salt, pepper, vinegar etc. I wish we had gone to the chippy the food was awful. The waitress did ask us if everything was okay but this was before we had started eating and I did tell her that I hadn't tasted it yet. No one came back and asked us again. There were only two other couples eating so they were not busy.

Warm and friendly greeting by staff, food all freshly prepared and delicious. Lovely log fire on keeping us nice and warm on this rainy day. Can’t wait to visit again

I had requested a gluten-free afternoon tea six days in advance of my booking, but was informed three hours before my reservation that it was not possible. This came as a surprise to me, as I have had gluten-free afternoon teas at other establishments before. The only alternatives offered to me were a gammon steak or a salad, which was not what I had in mind for my sister-in-law's promised afternoon tea. While I understand if the request couldn't be accommodated, I believe it was unacceptable to wait until three hours before my booking to inform me. I was then accused of being verbally abusive when I questioned what I should do at such short notice. Overall, the service was very poor and I would not recommend this restaurant to anyone with dietary restrictions.

The service at this restaurant is excellent and the food is lovely. The Prosecco and wine options were fantastic. I will definitely book again. The new decor and management have made the place so much nicer now.