Mcdonald's - Courtenay

Oof. Might be one of the worst McDonalds experiences I’ve ever had. Will not be back. Staff were decently friendly, and i assume whoever owns or operates this establishment has responsibility for this subpar experience. Not only did we get the completely wrong order ordered 2 large cokes, 2 cheeseburgers, and a bottle of water because we were not allowed to ask for a cup of water, even though we asked if we could pay for the cup)Instead we got a fries and the water and were promptly dismissed from the drive thru. The fact that we weren’t even allowed a cup of water, which was necessary for accessibility reasons, sucked : made me sad

It’s a McDonalds. Like most others.But the play place is excellent at this location so parents rejoice.

Worst McDonald's ever!!! Went through the drive thru and it wasn't busy. Simple order, 5 burgers, 2 fries and 3 McFlury, not very difficult. it must have been a hard order because they tell me to go to that side and I waited about ten minutes. Then the girl came out with my order gave me the bag and I asked where my fries were. She questioned weather or not I ordered them then rolled her eyes and walked away, the finally came back damn neither threw them at me and walks away with a lot of attitude and of course the fries were old and the McFlury were HALF FULL!!! Never going back!

They gave me the wrong dipping sauce and made my iced coffee too creamy ? medium fries were also barely full. could’ve got a small and i would’ve had the same amount. wait time was too long for such a small

The service is excellent, especially during late nights when there is only one or maybe two people working. It's usually the same person, who is always friendly and works efficiently. However, my only issue is that they often make mistakes with orders. For example, tonight I ordered a bacon deluxe but received a spicy Mcrispy instead, and it didn't have any bacon either. This was disappointing.