Kfc - Columbus

Ran out of chicken, rude, not helpful, didn't care about doing their job and getting food to you

I've been at this store two times and the people are very good, and service was very good. Food was really good and fresh.Food: 4/5

This location is consistently out of many different menu items. When you get what you want it’s decent enough quality but I’ve been here multiple times and have had them tell me they’re out everything of tenders to Dr Pepper to mashed potatoes.

We come to Columbus a lot and shop a lot here. Almost every place the employees were very cordial and pleasant and most are African american . We stopped at the KFC on Highway 45 to pick up dinner to take home. Our first encounter was with the cashier. When she took our order which took some time she was less than friendly, never greeting us, never a pleasant word or smile, offering nothing but the receipt. There were several customers that came and left with orders and it was noticed that if they were her nationality she was more pleasant and helpful. We waited a long while for our order which was a 12 piece chicken bucket at a price of 26.00. As we waited we encountered eye contact with all of the employees and though I was being pleasant and smiled at them not once did any of them nod or smile, I felt uncomfortable and sorry that I had chosen this establishment. I noticed a sign on the counter offering a large side for 2.99 if you were buying a meal and 26.00 for a bucket of chicken was a meal for four. I ask if I could purchase the side but was told by the cashier that if I wanted that price I had to order it with the original order, which I still had not received and if I wanted it, it would cost over 5.00. I decided not to get the side, I also decided this was not a place I would return to. If all the employees harbor this questionable attitude then most likely the owner/manager did to. It is sad that this day and time people can not work to overcome the racism on display being caused by our current government.

The soda machine is never checked and always given the wrong food every time we’ve went.