Donatos Pizza - Columbus

Thought I posted that not sure this day....extra extra cheese I did not ask for, about a can of black olives overload. Pizza wasn't really cut. Maybe new person, maybe a mad person. I dont know but it was hilarious of what they served...but I ate it. It was good but will be off for a little. Ppl r messy and if u dont care of the quality, presentation...then you don't care. THAT speak volumes.

I normally this is not a pizza place I normally go to. I bought an Italian sub...I only added black olives. Wonderful sub. Very delicious. It was so good I went and bought another 2 days later.

This is by far the worst run franchise I've ever come across. This review is for the 10+ times I've ordered from them. They make good pizza sometimes, but everything else is horrific.Orders are always late. Order delivery for 6:00pm, call at 6:20pm asking where it is, put on hold for 15 minutes, hang up on me. Call back, put on hold for 20 minutes. Oh they are just making it! I ask if I get a discount or maybe throw in something free. We'll see. Food arrives at 7:30pm. It is cold, old, and they actually didn't get me all my brownies. No discount or anything, instead I get less than I paid for. I complain, no response.Order to pick up. Arrive on time. Wait 30 minutes for my food.Order delivery. Arrives an hour late. Cold.Order delivery. Get wrong order. Correct order shows up 2 hours later.Order to pick up. Show up on time, not ready. Wait 40 minutes.Seriously, I will never, ever order from here again. Never. Donatos is great but this location is so poorly run, nothing will change until everyone refuses to order from here. They need an effective manager. They had issues before the pandemic, so don't tell me it's shortage of workers. It has always had issues and I finally got sick of wondering if my pizza will arrive only 45 minutes late and be good or 90 minutes late and be complete garbage and missing half my items. I thought it was the delivery drivers but I order to pickup and get the same issue.I will go out of my way to avoid this place. They could offer me a free pizza and I'll refuse. I don't care. I'm done with them.Update/Edit: All the bad reviews get the same response: send feedback to customer-service. I did this each and every time I had an issue and no one contacted me. I said they could call me. Nothing. Not once did anyone contact me. Nothing changed. Again, even if they gave me coupons for free pizza, I will not go here. Never again. They need new management and some serious changes. I will go out of my way to spend my money somewhere else and recommend the same to everyone I know.

Literally THE WORST Donatos pizza in Columbus BY FAR I’ve order multiple times because they’re the only one that delivers to my area it’s so bad I usually just drive further to pick up. They have the most unprofessional staff Service…I once waited 2hrs just to call back and be told I never placed an order..I’ve had them hang up on me before taking payment for my order…they’re just an overall lazy ran business that will probably be closed very soon I’ll never order from them again

They gave me the wrong pizza twice. extra pickles means a pickle per disc. slow and inaccurate. Food: 3/5