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Przekaż informację zwrotnąThis place lives up to its name Cutthroat. While cutthroat is a type of trout, it describes perfectly the lack of customer care and substandard accommodations. Booked online a few hours before we arrived. We drove up very dark and windy dirt roads to find electric not working and no key to lock when we would leave. Tripped on uneven entrance, cancelled immediately by text and phone with no response. Finally, Cutthroat Ranch returned my call back the next day with an argumentative attitude. We didn’t stay there. They refused to cancel reservation, said my bad luck!
THIS PLACE IS A SCAM!!!We stayed here in early July. The listing description is VERY misleading. Completely over ran by weeds, hadn’t been mowed in quite some time. Beautiful drive, but that is thanks to nature and not this place. No privacy or black out curtains, so sunlight comes in at the butt crack of dawn and all the way until the sun sets.No tv, which is okay, they had WiFi but she never gave me the WiFi password. You cannot fish from here. The river is down a steep 20ft. Embankment. There is no restaurant and absolutely nothing to do at this cabin, except try to sleep with the sun beaming in every single window. I wouldn’t suggest staying here with kids unless the only thing you want them to do is pick up trash that is littered around the cabin. There is a private house above the “lodge” I’mPretty sure it is the owners husband and maybe sister, after doing some Facebook research. Very roof and not helpful. Cabin sleeps 6, but towels and wash cloths were only available for 3. Couldn’t get ahold of the owner for issues, even though she sent a text with directions and said “please reach out if you need anything”. I went the room above the lodge and they were rude and not helpful. About an hour after speaking with them, a girl came over with 6 towels, no wash cloths and said the owner has spotty service since she owns a restaurant in cody. Unacceptable. I eventually got ahold of her later the next day through email. And explained my concerns. She will make every excuse possible for everything you mention and then say she sends the WiFi password in the confirmation email. No you didn’t because I was replying to the confirmation email and there is no password. She did tell us if we were pleased, we could happily vacate the property, which we did. Don’t waste $400 a night on just someplace to lay your head and an owner who doesn’t care about her patrons. I was able to get ahold of my credit card company and hoping to get refunded for the nights I didn’t stay there. SCAM!
Such a beautiful place and a wonderful two night stay. If you are looking for a quiet peaceful place on the river just minutes from downtown Cody with a breath taking 20 minute drive, book here. I was not disappointed at all!Rooms: Nice western themed rooms.
Mice infested place. Had mice running around our unit and they would climb the curtains and bunk beds. Packed up that night and stayed in Cody.Rude servers and as a guest you are treated less than and locals are top priority.2X’s eating there was a big disappointment as steaks were under/rare and same with burgers.Little concerned when guy dancing has his firearm fall onto floor, grateful it did not go off.My hospitality experience has left me with the thoughts of how can they be in business. We did not matter!
My wife and I stayed here in the fall of 2021 on our honeymoon. We had a very unfortunate situation which was in no way the owners fault. The owners went above and beyond anything we could have asked for to make our stay better. As far as the property goes, great rooms, great location, and great food.Rooms: 5/5