City Hall Cafe - City of Syracuse

SKIP THIS PLACE AND ORDER ELSEWHERE! Rude, short and unprofessional. Called today to order a bacon egg and cheese on a roll and asked to add avocado to which the staff person said “bring your own avocado because we don’t sell that”, okay haha I can enjoy a sharp answer and I say no prob just a bacon egg and cheese. I called back to ask to add a hash brown or home fries to which the person answers the phone “what do you want now?” I ask for my request and he says “you’re better off coming and looking at our menu since you don’t know what we have” You can simply say “sorry we don’t have that” The demeaning tone is not necessary and no way to conduct business. So I took my business to KUBAL COFFEE shop just down the street with friendly efficient service.

As I was waiting in line ordering my food, I notice he never washes or sanitize, his hands, coughing placing his dirty hands inside of the bag of chips and placing them on peoples food container, no hair net when preparing the food, disgusting won’t be ordering here again.

I love this place. Delicious food. Centrally located diner, fast casual style eatery in downtown.

You simply must try the Wednesday beef tips special ... the meat is perfectly cooked with a wonderful flavor, and the gravy has a deep rich flavor that you have to taste to believe. This is easily among the ten best things I have ever eaten, and a giant portion costs less than 10 dollars.

The guy taking orders was loudly spouting out political opinions to every customer who spoke to him the whole time I was there. Won't be back.