Krispy Kreme - Chesapeake

The employees at Krispy Kreme are very friendly and professional! They are always helpful and when I have my kids, they bring a smile to their face, which isn't always easy to do! If there is ever a problem with a customer (I haven't had any), but I've witnessed that they are quick to fix any orders and all customers are happy and always moving quickly through the lines (whether through the line inside or drive through outside). This is my #1 stop when I do stop before work in the morning.

2022 October, I called in the morning, they said HOT sign was not on right now and should be on between 6 and 7pm. Between 6 and 7pm, i arrived and HOT sign was not on. I called and asked about the HOT sign and someone said that the HOT sign will not be on today. 5 years prior, I said, Location, location, location. Why did they decide on this location? It is located between an exit ramp and traffic light. When you try to get into the parking lot, you have to squeeze in between cars that are trying to get on battlefield Blvd and those waiting at the traffic intersection. I was concerned that someone would hit me from behind (rear end collision). Donuts were good though.

I'm giving 5 stars because the manager made it right and so did customer service when I shared the problem I had on national coffee day. As a reward member, coffee and 1 donut were free that day. Mine didn't load on my account and i missed out that day. Two days later, the manager made it right.

We had a very pleasant experience. Our clerk was friendly. He smiled. The location was clean. I enjoyed our visit. We left with a variety of donuts. More than we probably needed...but very tasty.

If the sign is on your very likely getting super fresh donuts! And they are delicious! I loved going inside and getting one of those super cute paper hats. And I'm a huge fan of the frozen vanilla lattes, they're my favorite! If you're trying to avoid caffeine though they do have some ice cold milk to go with your donuts. You can't go wrong with an original glazed donut but the raspberry jelly filled, and strawberry iced with sprinkles, and birthday cake donuts are my top three. The staff are kind and courteous and even helped me pick out donuts when it was my first time in a Krispy Kreme. I highly recommend this location!