Domino's Pizza - Chelmsford

Do not eat anything from here I found a dead bug in my pizza ?? I told the manger and he got mad at me

Better than most other Domino’s I have ordered from throughout US. Service is quick, ingredients seem to be of good quality, toppings are fresh, baking is good. Overall, one of the better Domino’s out there.

Firstly, the food left the shop after the estimated delivery time. Then, while I was watching the tracker, I saw the driver stop on the side of the road a few miles away for 20 mins!! I sat at my door, waiting to make sure I would definitely get my food because it was already late. However, when the tracker showed that the driver was 500 ft away from my complex, the tracker changed its status to delivered even though NOBODY pulled into the lot. I am very sure that the driver ate our food, and when I called the restaurant to figure it out and ask them what happened, they refused to hear me out when I told them I saw the driver stop on the side of the road for 20 mins, and said it would be delivered in 5 minutes (which it wasn't). After 10 minutes, I just asked them to remake the order, and I would pick it up this time instead. I also asked for a refund, but they said they couldn't do that. We ended up picking up our freshly made food, which further makes me suspicious that the driver ate our food. Do not get delivery from this place. The driver might eat your food, and then they won't own up to anything. Better to not offer delivery than have a driver who potentially eats the customer's food in my opinion, or have the driver work a different position in the shop.

Rude staff and slow delivery. Would recommend using any other Dominoes in the area before this one.

Robotic call system is garbage, 15minutes to order 1 item, show up and it hasn't even been processed. Other Dominos also give dipping sauce for free with sides this one charges.