Cheddar's Scratch Kitchen - Chandler

The food was hot and tasty fit to roast calamari for delivery or delivery. I'm not good. the manager immediately took care of the problem. great eating and customer service.

The worst service ever encountered! Party of 10 we called at 10am to make sure they would have a table available. They said don't worry we will have it covered. Arrived at 11am sharp, they opened the doors at 11:04. We are still waiting it's 11:22. Won't be back!

So this is my third time coming here. This is also the third time I 've said I 'll never return! Unfortunately the food has always been BLAND BLAND BLAND! The greased croissants they give you as a starter bread No Thank You. I ordered a grilled chicken salad. The chicken tasted like it was soaked in sea water, then had a layer of table salt, and finished off with sea salt get my drift? Our waiter clearly was fed up! He was exasperated angering any question, very short and curt. Once again I will not be back!

DISAPPOINTING!!!!!! Had family in from out of town, decided to make the trek from Queen Creek to this location because the food is always good. Can say I wont be coming back. The issue was not the food, it was the service. HORRIBLE!!! Our waitress had the personality of a rock. I ordered a cheeseburger with meat, cheese and bun only. Burger finally made it to the table with no cheese, lettuce and pickle. After telling the waitress my oder was incorrect, she literally looked at me with a blank stare, did not say a single word, took the plate and walked away. 10 min. Later she returned, again, did not apologize and set the plate down in front of me and walked away. I do not understand people in the service industry that have NO PERSONALITY, or could careless. THEN, I decided to pay cash, which took about 30 minutes to get me change, or MOST OF MY CHANGE, i should say. Waitress returns with my bills and asks me did you want your 20 cents as well? I didn 't feel like waiting another 30 minutes so I told her to forget it. But this was a first for me. I should have asked her if she wanted her tip as well. **** poor service, and there are too many good restaurants out there to waste my time with businesses that don 't appreciate you. VERY DISAPPOINTED with the server in particular. Wont be back anytime soon.

How hard is it to screw up a bacon cheeseburger? Obviously, Cheddar's can't get it right. Second time here in the past six months and still not even closely satisfied. I should have gone to In and Out Burger (next door). I would have saved $12 at a minimum. Gave two stars because my waitress was awesome. Be AWARE!