Popeyes Louisiana Kitchen

I had the worst experience from this restaurant than any restaurant I have ever patronized. I ordered 2 chicken sandwiches through at the drive thru window. Once I pulled around to the window to pay for my order the lady asked me what was my order. I told her 2 chicken sandwiches. She conversed back and forth with other workers including the order taker. After about 3 minutes a very rude employee came to window and told me that I didn't place a order at the intercom and no she couldn't take my order at the window because she had a line and I had to go back around and order again. I didn't argue with her. I drove off and I made a promise to myself that I will never visit this location ever again in life. Those workers have the worst attitude and disposition I have ever experienced. They are so mean and nasty!!!If you have a nasty way about you and you don't mind getting in arguments with customers. This establishment will definitely hire you!!!!

Linda in drive thru was so sweet to me and really put a smile on my face. She provided excellent customer service and made my trip worth it.

Line wrapped around the building, people waiting for DoorDash orders but the works have time to stand around and check IG, talk about the day. But no chicken being pushed. Crazy ??‍

I originally requested a 3 piece wings and a biscuit the person stated we can’t serve you a “3” piece which was fine so it was told to me I can only get a “two” piece no problem so I requested to pay for an extra wing she said we can’t do it that way ?? Well, did not understand mind you I’m in drive thru so I said just stated give me 2 orders of the two wings and a biscuit then someone else came on the microphone and states “we short of wings we can’t sell you two orders of the two piece wing dinner”! Okay, This is the craziest thing I’ve ever heard for a paying customer so when I got to the drive thru to pay I asked for the manager she said we are limiting the amount of wings because we are short !!! Well I pay for my food open my box in my car and guess what? Feathers (large) were still on the wing and you could not miss it! It was fried in the batter with the grease!!! I came back told the manager she did not apologize she was as NASTY to me as if I cooked the chicken.I will never go back to this location because unfortunately it’s sad when we go outside our neighborhoods and don’t get treated like others but when we are amongst our own race and they show no type of managerial skills nor customer service? NOTE WAS ABLE TO ADD PHOTO OF FRIED FEATHER ON WING

So many popeyes have closed down in our area but for good reason poor service and food quality. But the meal i purchased on yesterday from 1845 Centerpoint Pkwy was some of the best food ive eaten from popeyes in years...... The taste of that crunchy buttery fall of the bone meat with a hint of spice reminded me of when i first had popeyes as a teen in the 80's and fell in love with their chicken.....THANKS please keep up the good work