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Przekaż informację zwrotnąFreshly cooked noodles. Lunch is a bargain. Currently not accept card payments such losses a star for inconvenience. Update: How can a place that offers so much in the position they are now. I've been here since the first day, and in that time it was the best noodle bar in Cardiff. Over the months and years, however, there were little changes and cuts in the service offered. No longer offer a loyalty card, changes to the forks, i.e. cheap plastic. Card payments no longer accepted. The quality of food and service is so incompatible, and every time I visit, there are new employees. I think I'm finally finished with this noodle bar...
Pros: cheap price for a big portion and fast service. Cons: I ordered jasmine rice with teriyaki sauce and expected a light drizzle. Instead the food was drenched in it, which wasn't very appetizing. I also ordered one with the hot chilli sauce, and while it was spicy it was also very sweet, which in my opinion is odd. Overall great food but maybe lessen the sauce.
I have come to the decision, Wiwo food and customer service is something to be desired. Recently I placed my order as usual, order was wrong and they refused to change my order stating I did not specifically request no cabbage and no eggs . The order was chicken, plain noodles and satay sauce but because I had not requested what I didn 't want (that I was not informed was included) I was in the wrong. So half hour later I have finished picking out the food I did not want. Today, 12/11/2018 I thought I 'd give it another go, utter disappointment. waited 35 mins for a 2 x Jnr box, finally arrived, boxes were not even half full, barely any meat, no sauce what so ever and too much oil, a bland mess that went straight in the bin. You do not get what you pay for in the terms of food or service. I couldn 't be bothered to go back as passed experience proved to me, the staff are not bothered. I will not be returning, and would not recommend.
Utter shambles Ordered a meal at 8, 30 minutes past due I call to be told it is out for delivery and next call...1 hour later I chase (food ordered 2 hours previous) food shows up with sides not hot (we live about 750 yds from their premises). Nobody here is trained to give a refund which is very much their problem. Can 't give you an immediate refund it takes 5 days literally against the goods and services act. Absolute shower of uselessness and lies to cover diabolical service. You just lost a very loyal customer
I don't know why I keep torturing myself by continuing to order from here and expecting it to be better. It is consistently disappointing. Tonight's offering didn't taste of anything at all, I think they forgot to add the sauce. And the gyozas were overdone. Nothing good to say about it. That was my last attempt to get a good meal from this place. Sort out your kitchen staff, lazy and unacceptable! I give up