Fazoli's - Carbondale

Everytime I've ever been to Fazoli's they have always brought the food and asked if we wanted cheese. Well not the case today at 840pm 12/06/2022 . The gentleman behind the counter taking orders. Well he needs to be in the back away from customers. Verydisappointing visit

Justin was the cashier and he was super friendly, welcoming and help make me feel comfortable with no rush while struggling to order. Would come back just for Justins kind service!

I visited Carbondale IL and was excited to see a Fazoli's. The one in Loves Park IL closed decades ago and I thought they had all closed! Ordered the lasagna and it was delicious ????. Wish they'd come to Marietta or Kennesaw GA.

Great Manager that works here. He was very polite. The food was good. The only reason I am giving 3 stars in the place is dirty. It needs a huge overhaul. The employees really should be cleaning when not busy. We couldn't get a lid for our drinksbecause they have the lids thrown in an open metal container which also had discarded straw papers in it from customers. Comeon! No way you don't know this. Get a lid holder. The table wasn't clean, and nobody brought around extra garlic bread eventhough I specifically asked an employee. There are areas of improvement and was surprised because the manager with the accentseemed to know his business.

The food was alright. Nothing special. Service was on the slower side and they brought my food out about 10 minutes before my friends even though we ordered at the same time. I don't like that.