Dairy Queen (treat) - Cambridge

Worst fast food experience, ever. Got the ice cream order wrong, seemed to be someone 's first time making the peanut buster parfait. Out of fries but the manager was heading to food lion to get some if we wanted to wait. The burger didn 't have onecondiment or vegetable, even though they had all been asked for, repeated back and ended up on the receipt. To mess up this badtook them 20 minutes, so we spent that time in the drive thru, waiting for them to give us our order . Just dreadful.

This Dairy Queen manages to be bad in every way that an ice cream shop could be bad. As other customers have mentioned, the staff is downright belligerent, which is not surprising there does not appear to be any sort of management structure inplace, and the employees could very well be whatever high school students were wandering by. The ticket printer just spitstickets onto the floor, so there 's a very good chance you won 't get your food at all. Which is probably for the best, as theyare cutting costs by barely refrigerating their ice cream . I waited 30 minutes and endured the thinly concealed contempt ofthe staff in order to receive a barely blended cup of Blizzard Soup. While I was waiting, several people gave up withoutordering while the cashier was engrossed in whatever was on her phone, and one man got a refund and left. I envy that man heis a much wiser man than I. In conclusion, never go here. There are not a lot of ice cream options along Route 50, butliterally ANY OTHER OPTION would be better than DQ. Get a Frosty at Wendy 's. McDonald 's has ice cream of some sort, I think. Heck, go to Walmart, buy a box of Great Value ice cream sandwiches, and eat them while sitting in the parking lot, and you areGUARANTEED to have a better experience than DQ.

The staff needs a lesson in manners and courtesy. Young, rude, unsophisticated workers and supervisor have poor attitudes when dealing with simple customer complaints, poor problem solving skills, snarky facial expressions and dramatic physical posturing.An overall unpleasant experience. I strongly recommend going 25 minutes down the road to the Easton location where the facilityand staff are always pleasant, professional and efficient. It's too bad the Cambridge kids working there were not taught thatlocal businesses provide them and their families opportunities to earn wages, practice professional skills and move up or on togreat things. They should be as invested in the location's success as the owner since any work they do now factors into theirfuture work experiences.

Food is good but after several visits I found it varies. Love the big crinkle cut fries. Expect a wait as food is made to order. That means it is fresh. Been a couple more times. Unfortunately quality not consistent from time to time. :

Everything came hot and ready. the blizzard was still intact and not melted and the food was delicious!