Dunkin' - Buffalo

The coffee was prepared perfectly (nice and hot) and the breakfast sandwich was delicious (bagel with sausage, egg, and cheese).

They really gave me half an egg, half a piece of sausage on the wrong bagel . Haha. Could be worse I guess.

Dunkin' Donuts has a good selection of treats and foods but their coffee quality is mediocre. Better than Starbucks but worse than Tim Hortons.

I love Dunkin' Donuts! I was disappointed to learn that they would rather throw away food than give it to customers when they make a mistake with an order. What a shame, Jordan! I hate to see food go to waste, especially as a mother of five who knows what it's like to struggle with not enough food or money. It's disheartening to see someone employed and still choosing to waste food.

The customer service at this restaurant was lacking - no smiles or greetings, and the order was also incorrect. However, the coffee and tea were delicious, which was a saving grace.