Mcdonald's - Broken Arrow

Went through the drive-thru, food was correct, service was decently fast. My only complaint was we were not asked about or given any sauces for our nugget meals.

Just had a truly distasteful experience at the McDonald 's drive through. The older Hispanic lady who served us was unfortunately quite rude and unprofessional. We ordered multiple burgers, but one was missing from the bag. We realized this almost immediately and looped back around to correct the error.Instead of a simple apology and correction, we were met with a change of story from her. She initially claimed she 'd placed four burgers in the bag, then changed it to five. (We had two number 7 cheeseburger meals one of which was special instructions that we received one of and a quarter pounder meal)Furthermore, she addressed us in a raised, disrespectful tone, talking down to us as if we were trying to cheat the system.To add insult to injury, she had us empty out all the bags in front of her to 'prove ' our claim. After a prolonged discussion, she finally handed over the missing burger. While I understand that everyone can have bad days, there 's no excuse for such poor customer service.McDonalds, please train your staff to handle such situations with grace and respect. It 's not about the missing burger, it 's about the way we were treated. We are customers, not culprits.The fries were fresh; the burgers were just fine, once we received them all. Food was normal McDonald’s standards.#CustomerServiceFail #McDonalds

Excellent Breakfast, Lunch Dinner and Great Service Alright ?

I order food and I said no lettuce and they can’t even follow simple instructions and they want to get paid more how in the world should lazy people that can’t follow simple instructions get paid more..

Careful when pulling in from Elm, there is a dip! Otherwise, it's a better than average location! Food is always good temp, rarely ever out of stock when I visit for lunch. Lines aren't very long most visits.