McDonald's - Brockville

This location has a huge play park with plenty of spots for parents to sit/eat while their kids expend energy. Great for locals and passing-thru. Good service levels but food is always a bit cold here.

Sept 7, 2015 at drive through. Very slow moving g in the double lane this they have now. Place and order for 2 Big Macs, 2 large coffe, one with 2 cream, one with 2 sugar. Pull ahead and wait for 3 cars ahead. I hear them on speaker to person behind me, "before we start just letting you know we have no debit or credit". I overheard but had cash so was ok. The two cars in front of me had been waiting for their order and we're told at the pay window cash only. Both had to leave without their order as no cash. When I got to the pay window I told the girl why would you have just not let them have their food free since it will get thrown out now and they waited for order. She replied " one order was $47.00". I repied, "so what". This is a huge corporation, they should have let them have their food. She asked if I wanted to speak to manager and did I know it was nothing to do with her. I said of course it's not your fault. It's not even my order but you can pass on message as I think it's disgusting you made them leave without after waiting to order and for 2 cars can't suck up the cost but with toss the food. I'm so sick of these big corporations being like this. They know you have no choice. It stinks! I'll go elsewhere next time. Management here is terrible.So I get to the food window and get my two big Macs. Hands me 2 coffees. Says while passing first one, double sugar, passing next one says nothing. I say double cream right? Oh, no but I will add it. Get to the park and have a black coffee with sugar and now,a,coffee with cream and sugar so I guess I get none. Can't drink sugar. Such a difficult order. Ya ya they get paid crappy, but not my problem where they work and someone needs to get better at quality control in these places it's way too common of a happening getting wrong orders.

While returning from our tour to Mont Tremblant, we and our family spent a few minutes at this restaurant by sitting out and having some tasty burgers and fis -o- fillet sandwiches. It was nice to take a break as well enjoy quick ones with some cuppochino coffee. The place is having a good layout and service is fast. Enjoyed the stop over.

It seems every time we going through the drive through it is wrong. Went tonight and order nugget meal, 2 1/4 lbs meals, 3 cheeseburgers, kids meal. Any they forgot the nuggets. Can't call to complain as I don't have a receipt. I checked my order but the bag was so packed I couldn't see the bottom.

Came here for lunch w/the bf. We had special orders. I had the country chicken (crispy) & the bf had a McChicken meal (used on line coupons). The special orders were hot chickens and extra sauce on one. We took a seat w/cups to get fountain drinks. We wanted ice for the drinks & found one dispenser out of ice (how?). Then we sat down at a table. Lobby was unable kept & no napkins. The meals were delivered to the table but one the sandwiches didn't make it. It was dropped on the floor & had to remake (that's fine). When the sandwich finally made it, there was no extra sauce on it. Up note though the fries were really hot & fresh. Overall, it was ok experience - it is McDonald's.