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Przekaż informację zwrotnąStaff is nice. Drive through is usually pretty quick. Most coffees I get are good. Their cold brew is not on par with other Starbucks locations it tastes like the iced coffee, not strong like a cold brew, except cold brew costs way more.
My drink was good but the barista that took my order was extremely rude for no reason. I asked for extra whip cream and she rolled her eyes and questioned me and asked why I would want that. When I walked to the end of the counter I heard her say nasty things about me to the next people in line.
This location is on my way to work and I was so excited when it opened... I understand these employees are new and still learning.. (I am in customer service myself and work at a very fast paced restaurant but I have been late to work several times now because I am waiting in the drive thru so long. They are friendly and usually ask about my day so far but honestly I just need my coffee so I can get to work.... 9 times out of ten I just woke up 20 minutes ago people so my day hasn?t even begun.. So in my opinion or observation is to say good morning pick up the pace a little please.. A little more hustle will be noticed. Most people just want their coffee so they can get to work. I usually frequent the Creve Coeur location but I don?t like that there is no drive thru but maybe having to go in will be better then sitting in the drive thru.. Sorry after the 10th time had to say something
Like many many other lovers I love my coffee and coffee cake at Starbucks. But what makes me more happy to write this review is for one of their employee Keri (I wish I had got her full nam). I first met at another location down the road and just on our second walk in she knew me by name and my exact order. It was more a surprise because it was/is during the pandemic so I was ???? too. After the gap of more than 3-4 months saw her today at this new location. I was kind of certain she cannot recall me but I was wrong. Yes I was masked ???? today but still she knew me by my name and my exact order of coffee and cake. I was so pleasantly surprised. I don?t know how but it makes you feel special. Thank you Keri !
I gave a 2 star because the associate at the drive thru was very friendly and courteous but the Mocha Cookie Crumble Frappuccino Im used to getting wasn't it...whomever made it did a terrible job