Starbucks - Billings

We went to the Starbucks because they opened the earliest out of all of the locations in billings, and I'm very glad we did because we had a great experience. The baristas were so friendly and knowledgeable. My nitro cold brew was delicious as always, and my friend and I enjoyed working here for a few hours. Very clean bathrooms and modern furniture.

I normally have great experiences with each Starbucks location, but this was not one of those times. I work for a traveling clinic from Salt Lake and someone will normally do a coffee run. My order was placed, received, and I didn't know there was a problem until it got back to the clinic. I ordered a venti custom coffee, I got a grande, which ruins the ratios that I order. I ordered 4 petite scones and only got three. However, they were happy to take the money I paid for what I wanted. So, I called. The only option was, if I go back to that Starbucks, they can fix my order. With 60 patients on the schedule for the day, I dont have time to try and fix their mistake. So, the next option was to tell any other Starbucks about the issue today and they will fix it No refund, no possible fixes, just passing the buck. Not thrilled that we were forced to go to this location. We, as a clinic, will be avoiding it from now on.

Like everyone else died, but the children who work here are great. they make a fantastic job to make the drinks and all have so great personalities. great opportunity to start every day.

I go quite often, staff are always pleasant and the breakfast sandwiches are awesome

Friendliest Starbucks in Billings. And they are open pretty regular hours. Disappointed about other Starbucks. Close early, open late and some rude employees. Don't know how the other locations stay open. That's right the mall one isn't open at all now.