The Holiday Inn Big Rapids

I wish I could be lower than a star. terrible experience and open quite disgusting. I'm pretty sure I overheard some workers about a rat they saw around the kitchen. 0/10. will not come back here.

What a disappointment. First, after ordering was told out of burgers. Flat coke, long wait. Almost left but order finally came out, but mind you, only one other table. The available vegetable was asparagus, was like eating sticks, chicken was charcoal burnt on the edges. Used to be a nice place. Please sell the place, sell the hotel. Somebody needs to put money and effort back into the place.

A little slow. But good place to sit and talk. Decent bar food. Onion rings were very good.

This place is slightly outdated but they make it up with the people. The service is outstanding and everyone I had contact with were great. Definitely will be back..........

They have done a tremendous job improving their service and food!! I will definitely be back!