Pollo Tropical - Bharatpur

Good food and price, but poor handling of peak hours if you see anyone waiting for their orders when you get in line, you'll be waiting 30 40 minutes for your own.

I ate at Pollo Tropical in the UF Reitz Union and I would say it is deserving of its three star review. The lines and wait times are pretty long, but that is to be expected on a college campus. The staff were very nice and accommodated my meal to ensure my sauces were all on the side. I don't usually like mustard ,but the mustard on the cuban was very good. For the price $9) the cuban was quite small compared to other places in the area. It was warm, but the do not give bags so you will have your sandwich wrapped in that thin paper and placed on the counter. Overall, a decent place to eat at, just not when you are in a rush.

Went for dinner at 7 pm. When I order the half chicken, was told it would be a 30 minute wait. Another staff member pointed out three racks of chicken. The person behind the register appologized by saying she didn't see them. Got our food but had to go back for the sauces. Three of the staff went out to use their cell phones and came in and closed the dining area and register. Orders only by the app or drive thru, this was before 7:30 pm. My chicken was raw. Parts of it had blood. Showed my wife and we left. The AC was not working in the dining area either. Will not be back.

This pollo tropical is the best in town totally worth your money and everything is always fresh

They don't even know how to cut a chicken, let alone cook one, they get your order wrong (always short), the consistency of the food is terrible. Beans ordered were almost all water.