Beatties Fish And Chip Shop - Belfast

The food was delicious, but the delivery time was a disappointment.

First time in this Chip Shop, usually use Beatties Tates Ave, but last time the fish was tiny, my hubby thought it was a battered sausage. The fish in this Beatties was crispier, but still very small and the chips were grand. The problem I had was with the staff, the girl who took my order was ok, although didn’t smile once. I asked for salt and vinegar, and didn’t get any, which made everything tasteless, and my order was literally thrown at me by another, no interaction from the member of staff, she didn’t even acknowledge my presence. I in return did say thank you, because manners still matter. All in all I won’t return to this establishment to pay £24.50 for two Cod Suppers and two drinks and to be totally blanked by service personnel who could definitely do with some form of customer service training to put it mildly.

Never seem to accept orders dint know why there on this, bit foods great if you manage to get it

Absolutely mess of a shop. Took littery two hours for our delivery to come. But that's not the worst of it.. The staff need a good training day by the owners unless the owners know what way there costumers are being treated we rung the shop after it had stated on the app our food was delivered over 25 minutes ago for a girl to answer with a terrible attitude. Saying oh the delivery driver is late and he's on his way back to the store but didn't give us a reason why it said delivered already just pure attitude I'm not surprised after reading all the reviews because it's not the first time witch makes me believe the owners don't care in the slightest. If anyone's thinking of getting of of here you need your head looked at.. Just like the staff

2 hours on a delivery is disgusting if you cant hold up your delivery times don't take them... The shop had our food delivered over 25 minutes ago... For us to ring and say it says on the app the foods been delivered. The girl on the phone comes off with of the drivers on his way back but was delivered 20 minuets ago. Last time I'll order anything of of here.