The Brasserie At Lucknam Park

We made a reservation at The Brasserie for our New Year's Eve dinner and had received our confirmation in advance for the big night. However, when we arrived, there was no one in sight! It appeared that they had a private event and had closed the restaurant without updating their booking system or the Opentable register. The restaurant was completely closed, ruining our plans for the evening. We had to return to our hotel room and order food in instead. We were shocked that such an establishment could make such a simple error that could have been easily prevented. We left feeling embarrassed and disappointed with our underwhelming New Year's Eve experience. Hopefully, this does not happen to anyone else in the future.

The service is friendly and the food is delicious. The portions are on the smaller side, making it easy to enjoy three courses.

A great location deep in Wiltshire country side. Adjacent to Michelin star hotel restaurant that obviously influences the food in the brassery. Great food in a modern setting.

Good start with the wait staff but it declined during our meal. At one point, there were four staff members milling around the bar and I couldn't get any of them to pay us any attention. We had finished our meal at this point and wanted to order dessert. It took ages to get them to do that. And an almost equally painful amount of time to get our bill at the end.

Tried the Brasserie as the Restaurant is being refurbished. Was the first time we have visited Lucknam Park and overall it was ok but staff were pleasant but sloppy at times eg. Chair pulled out but not offered; the house Pinot Grigio unbelievably ran out which for a quality restaurant shouldn't happen. I could go on, but overall very overpriced such as house viognier £12.40 a glass; Pollock at £20 for a piece of fish 3 x2 with potatoes an extra cost Overall although pleasant staff it wasn't good value and sadly we probably won't rush back soon