Taco Bell - Austin

The food is fantastic and the atmosphere is delightful!

Nina the Manager was rude and empty headed. Lied to me about, telling me she said payments were cash only, which she definitely didn't tell me in fact she only told me hold a minute before taking my order. Nina should watch how she talks to people.

Went by at 11pm food was trash been burritos were disgusting the beans were dry and had some burnt stuff on it. Do not go here! Worker lady was laughing while taking my order and went I pulled up to window she was eating a taco! Just plain disgusted with food and service!!

I had a very disappointing experience at this restaurant due to an extremely rude kitchen staff member. I cannot recommend visiting this place, as the negative energy is palpable, and I prefer not to have that reflected in my meal. I attempted to greet her with a "good afternoon," but was cut off abruptly, and she was mistaken right from the beginning.

J.D. was fantastic! I had an issue with my order, and he apologized right away, quickly remaking it with a smile. His kindness and efficiency were truly appreciated. They definitely need more staff like J.D.!