Penn Station East Coast Subs - Arnold

Great service, friendly staff, and my sandwich was very good. I will be trying other sandwiches!

The cashier was not friendly at all. The lady that brought the food out was very nice. The food was good until I found a black hair mixed in with my fries….it was all over after that. I just threw it away and left. Probably should have said something but just wanted out of there at that point.

Only food place open in the Arnold Square. Food was amazing and service was perfect.

They took my order..completely forgot about me..the 2 customers behind me in line were already eating as they were just putting my fries in the fryer..the manager did reassure me by saying that he had his eye on the situation now..thanks

Incompetent staff. Came in and ordered chicken Philly, came home and got a regular steak Philly, third time this happened. I noticed when waiting for food they were more worried about having some conversation and goofing around then actually paying attention to taking order and making food.Called up and spoke to their ”manager” who happened to be the guy that took my order. I tell him that my order was wrong and he starts arguing that I said cheesesteak not chicken Philly. I tell him I know what I ordered because I order same thing for the last 5 years.His GM needs to give him a refresher on the penn station operations manual, I’m sure it says not to tell customer that he is wrong and just apologize and remake the food.