Sprzężenie zwrotne
Przekaż informację zwrotnąI ordered 2 of the birria taco meals. Each meal suppose to have 3 tacos, rice and beans, plus birria sauce. I ordered throught UberEats. When I received my food this is what I got. At first I thought the Uber driver did something to my food. I got a refund for my order and ordered the same meal AGAIN. I received the same thing AGAIN. Now I have to fight Uber to get a 2nd refund. No, rice , no beans , only 1 birria sauce, missing 4 tacos. Just messy and ripping people off. $40 returned, another $40 awaiting.
I'm not ever ordering from here again. I've ordered 3 different times and ordered the signature quesadilla and rice every time. The first time it was great, the second time I found a hair in my food but the Spanish rice was good. This time I got those same quesadillas for my son that had giant chunks of jalapeños in them that wasn't there the first 2 times, (he's 10 and hates spicy stuff) I again ordered a side of rice..which up until now had always been Spanish rice. Today it was just plain rice, no flavor, nothing. I really don't understand how you add or change things without clarifying the change on your menu so people aren't spending that much money expecting one thing only to get another.
The food was okay, kind of disappointing. The dipping sauce for thr birria tacos just tastes like spicy tomatoe sauce no other flavor.
I have consistently had problems with getting my order fulfilled at this restaurant. Whenever I try to order through DoorDash, they always end up canceling my order. It's really disappointing because their food is delicious. The ironic part is that the only item I have been able to order from them is their burrito, because that's the only item they will actually deliver to my house. It's frustrating that they cancel everything else.
I ordered from Uber Eats and was extremely disappointed with the Menudo. It looked old and was served in a cup, which I found unappetizing. I paid $10 for a cup of Menudo, which was overpriced. Additionally, they sent the wrong tacos, which were served in a hard tortilla. I tried calling to address the issues, but they did not answer the phone. I will not be ordering from this restaurant again.