Arby's - Allentown

The service was very slow. mac and cheese were cold. sandwiches were wonderful.

Very nice service of deb. she's a shady, give her an increase!

The brisket was not even cooked, and a ton of mayonnaise made it inedible. All while some blonde girl in there yuckin it up with another employee and doing nothing else. Never again.

Food was good, but it was very cold in the dining area couldn't even take jacket off to eat because it was to cold felt like AC was on 50 degrees

They had no straws!!!??? And they weren't telling the customers when they ordered so that they could decide before paying whether they still wanted the beverage. She literally took my credit card (money), was handling me the drinks (sweet tea and milkshake) through the window before she even told me. When I said something to her about it she told me, it wasn't a big deal and that you just tear a corner of the lid and drink it that way. She also literally said to me that no one else was complaining and that she didn't know why I was making a big deal about it. How are you supposed to do that with a milkshake?!?!?! And then to top of off the fries were gross. Oily and raw. I understand that this isn't fine dining BUT you make sure that the food is cooked properly. You make sure that the cups and anything else you are serving to a customer is clean. I have had to multiple times clean a cup before I can set it in the cup holder because it is disgusting and to be honest the only reason that I kept coming back is because no one else has a Jamocha Shake on their menu but I don't need them that bad if this is going to continually be the kind of service that they choose to give to their customers.