Pizza Hut - Albany

The service was excellent, despite the fact that there weren't many staff members on duty. They accomplished their tasks well, and I'm very satisfied.

I recommend avoiding calling in your order, as the service can be quite disappointing. I called once to inquire about the delivery fee and was met with a rude response, leading me to cancel my order. On my second call, I needed to correct my address since the online ordering system had it wrong, but unfortunately, I received the same disrespectful treatment. I really enjoy the food here and would gladly return if they were to address their customer service issues.

Regarding the Cinnabon rolls, they seemed sweet in theory, but the dough was far from what you'd expect from Cinnabon. The texture resembled congealed paste and could easily have been mistaken for modified pizza dough. It was nothing like the authentic product you find in Cinnabon stores. It brought back memories of family outings to Pizza Hut, where we would sit down and enjoy a hot pizza after sharing a salad as an appetizer; it felt like a special treat. Unfortunately, Pizza Hut doesn't seem to be what it once was—much like a childhood Twinkie that no longer tastes the same. Maybe it's just me, or perhaps they've changed their recipe, but it feels like we've outgrown Pizza Hut. It’s disappointing to admit, but even Domino's seems better these days. I can’t help but wonder who their target audience is now—perhaps kids under 16? It's a sad goodbye to Pizza Hut.

Albany Pizza Hut offers delicious pizzas at great prices, and the staff is extremely friendly and attentive. I highly recommend this place!

This Pizza Hut has the best vegetable pizza! I tried the veggie pizza from Domino's, but it seemed like they just tossed the veggies on after baking, and they were even cold! Pizza Hut also offers the best wings and Cinnastix. From now on, I will only be ordering from Pizza Hut.