Mean Poutine - Ajax

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Classic Poutine Regular

The first time I tried Mean Poutine I was pleasantly surprised. Each subsequent visit has gotten worse. The poutine barely has any gravy on it. The point of a poutine is the cheese curds AND gravy. They tell you to pay for extra gravy and extra doesn't even come on the poutine. Traditionally, a poutine is meant to be saucy not bone dry. To make matters worse, my fries have got to have been triple fried. They are too hard, dark and crunchy. The little gravy there was is just sitting on the hard shell of the fry. The poutine is so dry I had to add ketchup. Even my children are complaining saying the fries taste off. If fries are old, through them out. Don't re-fry them and serve the bad product to customers who are paying an already marked up price for potatoes. I've provided this feedback to the establishment already, but I guess the business is doing good from the students at nearby schools during lunchtime that they don't need to care. I'm tired of being played the fool by capitalists. Customers are educated/intelligent and can tell when something is fresh versus not.

Absolutely love this place. I did have one issue recently though. I ordered a regular classic with a cup of gravy on the side. I was charged for the extra gravy, which I expected, but when I opened my box of poutine, it didn't have any gravy on it! So, I paid full price for poutine without gravy and then $2 extra for the amount that should have been on the fries in the first place. BTW, the gravy is delicious! Service: Take out

Poutine is always great and the service is lovely! Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mexicana Poutine, Fries

This place has great poutine options using what looks like Cavendish fries. In that case, should one just head to Costco and get their $5/$6 Poutine instead? I don’t mean to shed any negativity about this restaurant as the poutine I tried was great and I noticed there are many food options to select from. I would come back again and do recommend this place to others or anyone in the area.