Subway - Acworth

The workers didn't wear masks and I didn't feel safe when they made my food.

Banner out front says “big changes” clearly those were only on the menu...I placed a door dash order for a 6 in and a 12in. I received 2- 6 in sandwiches. Drove to the store only to be greeted by the rudest man in customer service ever. They were clearly shocked I came to correct my order and were unapologetic about the situation. Acted like it was a hassle to even redo my order. They were shutting down the store at 8 when they close at 10, and treated me like a complete inconvenience. Will not be back here.

STAY AWAY STAY AWAY STAY AWAY This place has historical horrible customer service. Alexander appears to not to be able to spell customer service, I’m not surprise that he can not offer it. STAY AWAY STAY AWAY STAY AWAY I am giving this post one star, mainly bc I have to, and for the employees that does attempt to make the customers, food and service to be presentable. I was told by Alexander that the bread that my wife and son wanted, would take 10 minutes to cool down before he could make the sandwich. Cool: We then started letting other customers go before us. Minutes later, another customer comes in and wants the same bread that my wife wanted. Alexander quoted her the same 10 minutes times frame that he quoted us. I then approached the counter and asked Alexander the ?€¥ (you fill in your own narrative) , how is it that it’s going to still take 10 minutes for the bread to cool when we have been in your store for at least 5 minutes. I started to him that he should have quoted her a different time than what he quoted us. He said something. I said something back, he Alexander the ?!0 then told me to leave the store. I told Alexander that I am just trying to get clarity on how subway do their thing so I would be clear. I told Alexander that we have other stops and, I am just him that I was just trying to feed my family, and I just wanted to know how long it would take. Alexander told me to leave his store, without giving me and reason and I did just that. You lose enough customers, eventually you will lose the whole store.

DO NOT EAT HERE. This subway is so nasty! Roaches all over the place and smells musty. Management is rude and insensitive. If I could give zero stars I would. The blond white manager was so rude when I asked her for some information about the menu. Food all over the tables and their tables are sticky. This location gave me food poison and I won’t be coming back here anymore.

I give them 3 stars based on most of my previous experiences. But tonight was a 1-star experience for me. I ordered online at 18:50 am with a scheduled pick-up time of 8:20 pm. I'm out of date at 8:00. I wanted to ask if they could do it early if not too busy, and if not, I would like to wait until the original pick-up time. They say it is ready as they make them when they get the order regardless of time. So my sandwich had been sitting on the shelf for over an hour! What is the point of planning an order? So if I order at 9:00 a.m. for picking up at 6:00 p.m., they just make it and it sits for 9 hours?? And isn't that against health codes? Now I have a cold sandwich!! They also have very stingy with their portions and toppings, while increasing prices. If your prices will be as high as Firehouse, but with less quality and quantity, I can also just go there.